Privacy Policy

Basic information on Data Protection

Responsible

RIVIÈRE JOYEROS SL

purpose

provide a service

Legitimation

Express consent and legitimate interest

Recipients

No data is transferred to third parties except legal obligation

Rights

Access, rectification, deletion and portability of your data, limitation and opposition to its treatment, as well as not being subject to decisions based solely on the automated processing of your data


At RIVIÈRE JOYEROS SL we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and we believe that we should be transparent about it.

Therefore, and for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter, GDPR, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data, and Law 34/2002, of July 11, Services of the Information Society and electronic commerce (hereinafter, 'LSSI'), RIVIÈRE JOYEROS SL informs the user that , as data controller, will incorporate the personal data provided by users in an automated file. Our commitment begins by explaining the following:

Your data is collected so that the user experience is better, according to your interests and needs. We are transparent about the data we collect about you and why we do so. Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will request your consent.

We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.

Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data? Identity: RIVIÈRE JOYEROS SL

Registered office: Calle Arenal nº 10, 28013, Madrid.

VAT number: B82284332

Telephone: 620.598.828

Email: rgpd@rivierejoyeros.es 

RIVIÈRE JOYEROS SL has designated a Data Protection Officer within its organization. If you wish to make a query regarding the processing of your personal data, you can contact him through the following email: rgpd@rivierejoyeros.es 

What personal data do we collect?

The personal data that the user can provide: • Name and surname

  • mailing address
  • Phone number
  • CIF/NIF
  • Business name
  • Email
  • Bank data
  • IP address, date and time you accessed our services, internet browser you use and data about the device's operating system.

Comments about the service to hire and needs

In some cases, it is mandatory to fill in the registration form in order to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we treat your data?

At RIVIÈRE JOYEROS SL we process the information provided by interested persons for the following purposes:

  • Sale of products available on the website.
  • Manage the request for budgets and commercial information. We can contact the requesting users through the contact details provided, to provide them with the information on the consulted budget.
  • Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks.
  • In some cases it will be necessary to provide information to the Authorities or third-party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to customer or Public Administration claims.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Registry of Treatment Activities and Operations (RAT) owned by RIVIÈRE JOYEROS SL, which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data can be based on the following legal bases:

  • Consent of the interested party for contracting services through the contact form or information requests.
  • Legitimate interest for the treatment of data of our clients in direct marketing actions and express consent of the interested party.
  • Compliance with legal obligations for fraud prevention, communication with Authorities and third party claims.

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time strictly necessary to fulfill the purpose of its collection (for example, while the commercial relationship lasts), as well as for compliance with legal obligations arising from the processing of data. the data.

To which recipients are your data communicated?

No personal data is transferred to third parties, except as provided by law. Nor are international data transfers made to third countries.

As Treatment Managers, we have contracted the following service providers, having committed to compliance with the regulatory provisions, applicable to data protection, at the time of contracting:

Public Bodies, Tax Agency, Judges and Courts and, in general, competent Authorities, when RIVIÈRE JOYEROS SL has the legal obligation to provide them.

Google LLC, with address at 1600 Amphitheater Parkway, 94043, Mountain View (California), United States, which provides the Gsuite services, consisting of cloud computing and email services.

You can consult the privacy policy and other legal aspects of said company at the following link:

https://policies.google.com/privacy?hl=es&fg=1

You can obtain more information about the Privacy Shield on the website of the US Department of Commerce:

https://www.privacyshield.gov/welcome 

Likewise, you can check Google's adherence to the Privacy Shield at the following link:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active _  

Apart from the previous data communications, RIVIÈRE JOYEROS SL has with the collaboration of some third party service providers who have access to your personal data and who process said data in the name and on behalf of RIVIÈRE JOYEROS SL as a consequence of its provision of services. However , the data will never be sold or used for your own purposes.

RIVIÈRE JOYEROS SL follows strict criteria for the selection of suppliers of services in order to comply with their obligations regarding protection of data and undertakes to sign with them the corresponding contract of data processing through which it will impose, among others, the following obligations: apply appropriate technical and organizational measures; treat the data for the agreed purposes and attending only to the documented instructions of RIVIÈRE JOYEROS SL ; and delete or return the data to RIVIÈRE JOYEROS SL once the services have been provided. 

Where is your data stored?

Your data is stored within the EU. RIVIÈRE JOYEROS SL does not carry out any transfer or communication of data outside the EU, it will only provide information to the security forces and bodies under court order or by obligation of a legal regulation, without prejudice to being able to block or cancel your account if you can. there are indications of the commission of a crime by the user. The information provided will only be available at this time RIVIÈRE JOYEROS SL.

The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Regulations (BCR) or because they have adhered to the 'Privacy Shield'.

What rights do you have and how can you exercise them?

As an interested user, you can request the exercise of the following rights before RIVIÈRE JOYEROS SL by submitting a letter to the postal address in the heading or by sending an email to rgpd@rivierejoyeros.es, indicating as Subject: "Data Protection: Rights of affected", and attaching a photocopy of their ID or any legally analogous means, as indicated by law.

By virtue of what is established in the GDPR, you can request:

  • Right of access: allows the interested party to know and obtain information about their personal data submitted to treatment.
  • Right of rectification or deletion: allows errors to be corrected and data that turns out to be inaccurate or incomplete to be modified.
  • Right of cancellation: allows data that turns out to be inadequate or excessive to be deleted.
  • Right of opposition: right of the interested party not to carry out the processing of their personal data or to cease it.
  • Right to limitation of treatment: entails the marking of the personal data kept, with the purpose of limiting its future treatment, for the exercise or defense of claims.
  • Right to data portability: provision of the data object of treatment to the interested party, so that he can transmit them to another person in charge, without impediments.
  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

In some cases, the request may be denied if you request that data necessary to comply with legal obligations be deleted.

You also have the right to file a claim with the control authority if you consider that your rights may have been violated in relation to the protection of your data (Spanish Agency for Data Protection).

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating RIVIÈRE JOYEROS SL from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. RIVIÈRE JOYEROS SL reserves the right to terminate the contracted services that have been entered into with users, in the event that the data provided is false, incomplete, inaccurate or not up to date.

RIVIÈRE JOYEROS SL is not responsible for the veracity of the information that is not of its own elaboration and for which another source is indicated, for which reason it does not assume any responsibility regarding hypothetical damages that could be caused by the use of said information.

RIVIÈRE JOYEROS SL reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information. RIVIÈRE JOYEROS SL is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions, in the information provided by RIVIÈRE JOYEROS SL, provided that it comes from sources unrelated to it.

How do we treat the personal data of minors? In principle, our services are not specifically aimed at minors.

However, in the event that any of them is addressed to minors under fourteen years of age, in accordance with article 8 of the GDPR and article 7 of LO 3/2018, of December 7 on Data Protection and Guarantee of Digital Rights, RIVIÈRE JOYEROS SL will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors.

In this case, the DNI or another form of identification of the person providing the consent will be required.

In the case of persons over fourteen years of age, the data may be processed with the consent of the user, except for those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

RIVIÈRE JOYEROS SL has adopted the security levels of protection of Personal Data legally required, and tries to install those other means and additional technical measures at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to RIVIÈRE JOYEROS SL.

RIVIÈRE JOYEROS SL is not responsible for hypothetical damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, due to causes beyond the control of RIVIÈRE JOYEROS SL; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of RIVIÈRE JOYEROS SL. However, the user must be aware that Internet security measures are not impregnable.

Links to other websites

On the website www.rivierejoyeros.es there may be links to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving RIVIÈRE JOYEROS SL disassociated from any type of responsibility regarding its privacy policy.

How do we use cookies?

The website and Social Networks of RIVIÈRE JOYEROS SL use cookies for the purpose of optimizing and personalizing navigation through it. Cookies are physical information files that are stored in the user's own terminal, the information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they have the possibility of configuring the browser in such a way that it prevents the installation of these files. For more information you can consult our Cookies Policy.

Changes to this Privacy Policy

RIVIÈRE JOYEROS SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by notifying RIVIÈRE JOYEROS SL in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

Legislation

For all purposes, the relations between RIVIÈRE JOYEROS SL and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts. derived or related to its use the Courts and Tribunals of Madrid.